1. Who provides LocalFrame and what these terms cover
LocalFrame is developed and licensed by Mehmet Emin Ozyigit, trading as Velunoq, an individual based in the United Kingdom. Contact hello@velunoq.com for product support, licensing questions and contractual notices. These terms cover the Chrome extension and its software licence, with additional provisions for monthly Pro access. They are available in English. Keep a saved copy before buying. The merchant named in checkout and on your receipt supplies the paid transaction under its own purchasing terms; see section 4.
2. Agreement and eligibility
Before starting a Pro checkout, select the unselected agreement checkbox after reading these terms. You must have capacity to enter the agreement; if you act for a business, you must have authority to bind it. Choosing personal or business use helps classify the purchase and does not remove rights that apply to you in law. A checkout request, pending payment or return-page visit does not itself prove payment or activate Pro. Free tools do not require a paid subscription.
3. Software licence and your content
We grant you a limited, non-exclusive licence to use the legitimate LocalFrame extension. A paid Pro subscription permits one named user to use Pro on up to two active browser installations at a time. Separate Chrome profiles count separately. You may remove a device in Licence & Pro before activating another installation. A subscription is not a team or shared-account licence. You may create personal projects and commercial client work using content you are entitled to use. You retain your rights in your images, text, logos, projects and exported work; we do not acquire ownership of them. This licence does not give you rights in other people’s material.
4. Merchant of record and payment terms
Paid checkout uses Stripe Managed Payments. The checkout and receipt identify the merchant of record and the applicable purchasing terms; do not assume the software developer is the payment merchant. The merchant handles the transaction and its related tax, payment and refund obligations under those terms and applicable law. We provide the LocalFrame software licence and product support. For payment questions, use the support details in your receipt or Manage subscription; you can also contact us for help. Mandatory consumer law prevails over any conflicting wording. The merchant’s transaction terms govern the sale; these terms govern the software licence and product use. Neither agreement overrides rights that cannot lawfully be excluded.
5. Price, taxes and automatic monthly renewal
The standard Pro price is £4.99 GBP per month, inclusive of applicable taxes, with no free trial. Checkout may show a local-currency amount and any conversion information; review the final amount, currency and renewal details there before paying. The subscription renews monthly until cancelled. The minimum paid commitment is the current monthly billing period; there is no annual commitment. You authorise recurring charges through the payment merchant when you confirm the subscription in checkout. Selecting our terms checkbox alone does not charge you. An additional subscription or optional paid item requires a separate purchase decision.
6. Ordering, delivery and correcting mistakes
Choose your usage category, read and accept the terms, then open the hosted checkout. Check and correct your email, billing details and order before confirming payment, or leave checkout without completing it. Pro normally activates in the originating browser after the licence server verifies the successful payment. If confirmation is delayed, return to Licence & Pro and use Retrieve purchase or contact support; do not pay again merely because activation is delayed. Internet access and the purchase reference are needed for verification. The payment merchant sends the receipt. You can save these terms from the extension or the versioned link on our website; retain them with the receipt.
7. Cancelling future renewal
Use Manage subscription in Licence & Pro, or the subscription-management route in your payment receipt, to cancel before the next renewal. Period-end cancellation normally leaves Pro available until the end of the paid period. Removing the extension, removing a device, deleting a local project or stopping use does not cancel the subscription. Cancellation stops future renewal; it is separate from a refund request. If the management route is unavailable, contact the merchant using your receipt and email hello@velunoq.com promptly so we can help resolve it. We do not charge an extra cancellation fee.
8. Cancellation rights, refunds and faulty software
Mandatory cancellation, refund and digital-content rights are preserved. UK consumers generally have a 14-day cancellation period for a distance purchase, subject to the rules applicable to that contract; other countries may give additional or longer rights. Our general terms checkbox, activation and use do not by themselves waive a statutory cancellation right. We do not rely on this checkbox as consent to lose that right. To request statutory cancellation or a refund, contact the merchant through your receipt or contact us with the purchase reference and date; never send a full card number or private licence key. A clear statement that you wish to cancel is sufficient where the law permits it. Any valid refund is processed by the responsible merchant under the purchasing terms and applicable law. Ending renewal alone does not automatically issue a refund. Faulty, misdescribed or non-conforming software remains subject to the remedies required by law. There is no blanket no-refunds condition.
9. Free tools, Pro tools and service limits
Free includes core editing, individual background removal and export, text and badges, scenes, product placement, collage and local projects. Pro adds the features identified as Pro in the current release, including batch workflows, ZIP export, saved presets, brand kits, logos, watermarks and social-size sets. This is not a promise that every planned feature will be delivered. No monthly image-credit allowance is sold, but image size, batch, memory and browser limits apply. Feature descriptions and relevant limits shown in the extension form part of the product information. Please check them before buying.
10. Device requirements and local AI processing
Use a supported Chrome version; the extension currently requires Chrome 123 or later. Editing and background removal run on your device. The background-removal model downloads about 200 MB on first use and is cached when storage is available. Your image is not sent to an inference server by this feature. Performance and accuracy depend on your device, available memory, image size and subject complexity. Fine hair, glass, reflections and complex edges may need manual correction; a perfect cutout is not guaranteed. Inspect results before relying on them. Network, storage or device limitations can prevent an operation from completing.
11. Online checks, offline access and outages
Payment, activation, recovery and periodic licence verification require internet access. A verified Pro entitlement can work offline for at most 24 hours and never beyond its verified paid period; refresh is attempted periodically, normally every six hours while using Pro. Expired or unpaid access does not become permanent offline Pro. Network or provider outages can delay verification, checkout or email recovery. We will investigate reported faults but do not promise uninterrupted availability or a fixed response time under these standard terms. These limitations do not remove remedies required by law.
12. Local files, privacy and backup
You control your local image and project files. Save project and export backups before closing an unsaved session, removing the extension, clearing browser storage or changing devices. Optional local recovery is not a remote backup guarantee. The Privacy notice explains licence identifiers, payment references, terms-acceptance records, recovery emails, providers and retention. It is an information notice, not a request to consent to every processing activity. Website-image permissions are controlled separately in Chrome and Settings. Do not send sensitive images or passwords to product support.
13. Restrictions and lawful use
Do not share, sell or rent your Pro key or subscription; bypass the two-installation limit, licence signatures or payment checks; access another person’s purchase or recovery codes; attack or overload the licence service; or redistribute our proprietary application as your own product. Do not use LocalFrame to infringe copyright, privacy or other rights or for unlawful activity. This restriction does not prevent conduct permitted by mandatory law, including applicable interoperability, accessibility, research or open-source rights. Editing or exporting content does not make an otherwise unlawful use lawful.
14. Third-party software, models and fonts
LocalFrame contains third-party components, including the image-processing runtime, background-removal model and fonts. Their notices and licences are available in Third-party licences & credits within the extension. Those licences continue to apply to their components and take precedence over conflicting restrictions here for those components. Our subscription does not withdraw rights those licences independently grant. Chrome, source websites, model-download infrastructure and payment services have their own conditions where applicable. LocalFrame is not affiliated with or endorsed by Adobe, Google or Canva merely because it edits images or runs in Chrome.
15. Updates and changes to price or terms
We may deliver fixes, security updates and improvements through the Chrome Web Store. Browser or operating-system changes may require updates. We will not treat a silent website edit as your acceptance of a materially different paid contract. Material price or contract changes affecting an existing subscription must be notified before taking effect and applied with any notice, consent and cancellation rights required by law or the merchant’s terms. New terms versions have distinct identifiers. A later version does not retroactively replace the version recorded for an earlier purchase. No price increase is authorised solely by these terms.
16. Suspension and ending access
Pro access depends on a paid, valid subscription and observance of the licence. Failed payment, an expired paid period, a valid refund, fraud or a payment dispute may prevent or limit further verified Pro access. We may restrict access for a material breach or a security threat, proportionately and with an explanation and opportunity to resolve it where reasonable; urgent fraud, legal or security circumstances may require immediate action. Contact support to challenge an error. Where required by law, notice, refunds or other remedies remain available. Ending Pro does not transfer ownership of your exported work to us. Free tools remain available to the extent supported by the extension.
17. Responsibility and liability
We must provide the rights and standards required by applicable law. We do not exclude liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or anything else the law does not allow us to exclude or limit. For consumers, we remain responsible for loss that applicable law makes us responsible for; these terms do not impose an arbitrary fee-based cap on those rights. You should keep reasonable backups and check edits before using them in important work. For business users only, and only so far as lawful, we do not accept liability for indirect or consequential loss or lost business profit caused by ordinary service interruption. There is no general requirement for consumers to indemnify us for all claims and legal fees.
18. Support, complaints and applicable law
For technical support or a complaint about LocalFrame, email hello@velunoq.com with your app version, a description of the problem and a non-secret purchase reference where relevant. For payment complaints, follow the merchant’s route shown in checkout or your receipt; we can help direct you. We do not promise a specific dispute-resolution scheme unless we have identified and joined it. These software terms are governed by the law of England and Wales, but consumers keep mandatory protections and any right to bring proceedings in their country of residence. No mandatory arbitration or class-action waiver is imposed by these terms.
19. General provisions
If a provision cannot lawfully be applied, the remaining provisions continue only to the extent lawful; it must not be rewritten to remove a mandatory protection. Failure to enforce a provision immediately does not waive it. You cannot transfer a personal subscription to someone else without agreement, except where a mandatory right requires otherwise. Any transfer by us must preserve your existing contractual rights. These terms and the product information relevant to your purchase form the software agreement; the merchant’s purchasing terms remain a separate transaction agreement. A statutory right or express product promise is not erased by an entire-agreement label.
20. Version record and saving a copy
This is version 2026-11-05.2, dated 5 November 2026. On explicit acceptance before checkout, the server records the version, a SHA-256 digest of its text and the server time with the purchase reference. We do not ask you to sign an image or send identity documents for this acceptance. Keep your own copy. Versioned copies remain available so a later edit can be distinguished from the text accepted for your purchase. See the Privacy notice for the record’s retention and your rights.